Delivery, Returm • Exchange
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1. Shipping
It usually takes 7-15 business days from the day you complete the payment. We will individually contact you if your order is delayed
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2. After Service
We guarantee A/S for defections on the products Service fee will be charged if warranty is over or damages, deformations are caused by consumer’s carelessness. Please visit our website Q&A board for after service.
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3. Return/Refund Information
For customized products, It is impossible to exchange or refund for a simple change of mind We do exchange it with the same product in case of misdelivery, defective production, or defective fabric. In case the product is used or damaged, exchange and refund are not available chalk marks caused from producing process, oil from the sewing machine may have been found on the product occasionally. Please note that a refund by those reasons (oil from the sewing machine, chalk marks) is not available.